🚨 Important Safety Notice & Upgrade Alert!
We strive to maintain the highest quality and safety standards in all our products. We've identified a potential safety issue with a specific batch of the Clorox Total 360 electrostatic sprayer carts.
Issue Identified: Damage to the control panel from an over-tightened cable gland, which may lead to operational failures.
How to Identify Affected Units:
View images of the problem area here: Saftey Alert Reference Images
Check the Cable Gland: You should see 1 to 2 threads showing. If it doesn't, your unit might be affected.
If still unsure:
Inspect the Control Panel Label: Remove the eight screws and look for a “DK” label on the back. If there is no “DK” mark, then you have a defective panel. [Second set of images]
Resolution: We are offering all owners of affected units a no-cost upgrade to replace your sprayer with one of our next generation sprayers of your choice, or a manufacturer’s rebate of $700 to be used on any product in our online store. To claim this credit, please contact us directly at: CONTACT US.
You can read the expert reports identifying the issue here:
We sincerely apologize for any inconvenience and appreciate your understanding as we ensure your safety and satisfaction.
Thank You,
Customer Service Team